Support

Thanks for using QingTrace Countdown! We'd love to hear from you if you have questions or suggestions.

Email Support

Send us an email at mygrowthlife@gmail.com and we'll get back to you as soon as possible.

iCloud Sync Issues

If sync is not working, make sure all devices are signed in with the same Apple ID and have iCloud Drive enabled. Try pulling down to refresh in the app to trigger a sync. If the issue persists, contact us via the email above.

Widget Issues

If widgets are not showing or updating, try removing and re-adding the widget, or edit an event in the app and save to trigger a refresh.

Feature Requests

Have an idea to make QingTrace Countdown better? Tell us about your use case via email — we read every piece of feedback.